Privacy Policy
Your privacy matters to us. Learn how we protect and use your information.
At Milly's FAB Hair Salon ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Your Data is Safe
We use industry-standard security measures to protect your information.
Transparent Practices
We're clear about what data we collect and how we use it.
You're in Control
You can request access, correction, or deletion of your data anytime.
1. Information We Collect
Personal Information You Provide
When you book an appointment, contact us, or use our services, we may collect:
- Name and contact information (email address, phone number)
- Appointment preferences (date, time, service type)
- Hair care notes and special requests
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information and IP address
- Pages visited and time spent on our site
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process and confirm appointments: Contact you about your bookings, send reminders, and provide service updates
- Respond to inquiries: Answer your questions and provide customer support
- Improve our services: Understand how you use our website and services to enhance your experience
- Send promotional communications: With your consent, send you updates about special offers, new services, and salon news (you can opt-out anytime)
- Maintain records: Keep appointment history for service continuity and quality
- Comply with legal obligations: Meet regulatory requirements and protect our legal rights
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure SSL encryption for data transmission
- Secure database storage with access controls
- Regular security assessments and updates
- Limited employee access to personal information (only those who need it to perform their jobs)
- Third-party service providers bound by confidentiality agreements
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, payment processors, appointment scheduling systems)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified via email and/or prominent notice on our website)
- With Your Consent: When you explicitly authorize us to share your information
5. Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, commonly used format
- Withdraw Consent: Withdraw consent for data processing where consent was the legal basis
To exercise any of these rights, please contact us at millysfab@gmail.com or call (520) 551-2211.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Appointment records: Retained for service continuity and quality assurance
- Contact information: Retained while you remain an active client
- Marketing communications: Until you opt-out or request deletion
- Financial records: Retained as required by tax and accounting regulations
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending you an email notification (if you've provided your email address)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Milly's FAB Hair Salon
Questions About Your Privacy?
We're here to help. If you have any questions about how we handle your personal information, don't hesitate to reach out.